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The Shelley Group takes pride in delivering world-class service to all of our customers.  Here are just a few of our client testimonials.

My Private Adjuster | Client Reviews
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Susan P. January 2024

Dear Jeff,

Thank you so very much for bringing closure to a situation that has caused me much anguish and stress. It is indeed a Happy New Year! Sincerely, Susan P.

My Private Adjuster | Client Reviews
My Private Adjuster | Five Star Service
My Private Adjuster | Ceiling Water Damage
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Insung Choe October 2021

Great experience with Jeff. If you are searching Google review for adjuster, then DO NOT hesitate!!  Let Jeff start working for you from very beginning. I hesitated and insurance company has issued a check already which made it harder to negotiate and took longer to settle.

Meantime, Jeff returned my messages in timely manner so I was aware of where we were in the process. So please take my advice and let Jeff start working for you right away.

My Private Adjuster | The Shelley Group, Inc.
My Private Adjuster | Google Reviews
My Private Adjuster | Five Star Service
My Private Adjuster | Roof Damage

John McKay November 2019

A hurricane ripped the roof off our house and destroyed much of the interior. The insurance adjuster was a miserable shrew who made a ridiculous "final offer" that wouldn't even put a dent in the cost to repair. Then she delayed the process, seemingly to punish us for not accepting her final offer. Jeff Shelley took our claim to arbitration and won almost FOUR TIMES her offer. He did a great job. BTW, I'm a trial lawyer and I could not have gotten the result Jeff did. Thank you Jeff! JM

My Private Adjuster | The Shelley Group, Inc.
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My Private Adjuster | Five Star Service
My Private Adjuster | Google Reviews
My Private Adjuster | Home Renovation Experts
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Kent Crocker October 2019

Hurricane  Florence  did significant damage to our home of 28 years.  We were unable to stay in our home for 8 months. Jeff did an outstanding job of helping us navigate the insurance claim and financial process. The Shelley Group supported us from the start of the disaster through the completed restoration of our home.

My Private Adjuster | The Shelley Group, Inc.
My Private Adjuster | Five Star Service
My Private Adjuster | Google Reviews

HOME INSURANCE CLAIM DUE TO WINDSTORM AND HAIL LOSS

The insurance company tendered a payment for $3,895.21.

The Shelley Group, Inc. was able to successfully settle the claim and presented the insured a total payment of $37,622.32

A $33,727.11  INCREASE

Ronald S., South Carolina

HOME INSURANCE CLAIM DUE TO WATER DAMAGE - Insurance Co. DENIED

This claim was initially denied.

After The Shelley Group, Inc. got involved, we were able to properly document and negotiate with the insurance company and was able to recover $40,715.95

Martin S., South Florida

HOME INSURANCE CLAIM DUE TO MOLD & WATER DAMAGE

The Shelley Group, Inc. was able to recover a total of $27,613.80.

A $26,594.15 INCREASE OVER the Insurance Company's initial offer.

Rose T., South Florida

HOME INSURANCE CLAIM DUE TO WIND STORM - Insurance Co. DENIED

This claim was initially denied. After The Shelley Group, Inc. got involved, they were able to properly document and negotiate with the insurance company and was able to recover $37,952.16

Dylan D., South Florida

HOME INSURANCE CLAIM DUE TO COLLAPSED DRAIN LINE

The Shelley Group, Inc. was able to successfully settle the claim and presented the insured a total payment of $173,076.04. A $160,052.08  INCREASE over the Insurance Company's initial payment.

Gus K, Florida

My Private Adjuster | Experts in the Business

EXPERIENCED EXPERTS

My Private Adjuster | Detailed Oriented

DETAILED HOME INSPECTIONS

POLICY REVIEW

My Private Adjuster | Knows Policy Law
My Private Adjuster | Knows Policy Law

FULLY LICENSED & BONDED

Serving all of North & South Carolina

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